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Release Notes - 2024-DEC-12

Added

NEW! Policy module - Early access!

  • The new Policy module is now available for early access and is limited to 10-15 customers who agree to a sync meeting every two weeks to provide feedback.

  • For this release, policy document editing is done outside of Hyperproof. Users can create, edit, and collaborate using cloud-based systems like Google Docs or Microsoft SharePoint, which are synced into Hyperproof via LiveSync. Other LiveSync options include Dropbox, OneDrive for Business, OneDrive, Box, Amazon S3, and Confluence.

  • Current capabilities:

    • Source of truth for policy - Hyperproof can now be the central repository for all of your organization's effective policies and retired or archived versions of policies.

    • Approval workflow - A new version of a policy can be approved using Hyperproof with built-in notifications and reminders for the approvers. Proof of approval is automatically generated.

    • Audit readiness - Policy documents and supporting proof can be submitted via audit requests.

    • Links to other objects in Hyperproof - Controls can be mapped to a policy document to track how the policy is implemented. Issues can be linked to a policy document to track exceptions.

  • See Policy Management Module in the Ideas portal.

  • See Policies for more information.

NEW! AI chatbot for help and support - Early access!

  • This release introduces Fin, an AI-based agent trained on the Hyperproof help center. This agent allows users to access help and support knowledge from the Chat with agent button in the in the lower-right corner of the app. Users can interact with the agent from the chat window by asking questions. Customers who are interested in providing feedback on Fin should reach out to their CSM.

  • The AI agent summarizes answers from the Hyperproof help center and provides links to the source content, enabling a deep dive into the full help articles.

  • If the agent is unable to answer a question, there's a Get more help option that provides pathways to asking a question in the Community or opening a support case.

  • Important: The AI agent is only trained on Hyperproof product help and support content. No user input or questions typed by the user will be used to train the AI agent.

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Improved

Scopes

  • The custom field limit on scopes has increased to 7 (previously 4).

Vendors

Self-service reporting

  • Labels are now included as a snapshot object, enabling time series reporting of label data. The first capture date for labels is December 1, 2024.

Hyperproof GOV (FedRAMP)

  • The malware scanning capability now includes scanning of exports.

Hypersyncs and integrations

Addressed issues

  • Resized the Play/Pause button in the Proof Previewer. (Case # 00009204)

  • Fixed an issue with the Hypersync for Workday where the 'List of Employees' proof type displayed incorrect start dates. (Case # 00008558)

  • Fixed an issue where, when duplicating an audit, external auditors were imported as contributors, and archiving the duplicated audit was not possible. (Case # 00008681)

  • Fixed an issue where the audit request Activity Feed showed 'No name' in the empty (and optional) Reference column. (Case # 00008730)

  • Fixed an issue that caused the API to fail when 'Allowed IP List' is active. (Case # 00009166)

  • Fixed an issue with the assessment facepile where an inherited object appeared as 'Unknown'. (Case # 00009084)

  • Fixed an issue with requests where, when @mentioned in the request's Activity Feed, the link in the notification email took the user to the incorrect page. (Case # 00009239)

  • Fixed an issue with labels where enabling/disabling fields and rearranging the field order resets back to the default settings if the user logs out and back in OR right-clicks and selects Reload. (Case # 00009192)

  • Fixed an issue with evaluations linked to Jira tasks where refreshing the page caused the Jira tasks to disappear. (Case # 00009224)

  • Fixed an issue where the total requirements count in the program dashboard differed from the actual requirements count. (Case # 00009246)

  • Fixed an issue that caused linked Jira task numbers to not appear in Issues > Tasks. (Case # 00009291, 00009233, 00009251, 00009318, 00009186, 00009293, 00009325)

  • Fixed an issue that caused the risk description field to bleed over into the risk health window. (Case # 00009254)

  • Fixed an issue where Sendgrid did not send an 'Account Blocked' email to a user who was locked out of Hyperproof. (Case # 00009258)

  • Fixed an issue where the Appendix A Word Report (.docx) could not be generated within the FedRAMP Moderate program. (Case # 00009213)

  • Fixed an issue with evaluations where, when evaluating a control with a scope assignment, clicking the Link back proof button led to an unexpected error, causing the proof not to link back. (Case # 00009259)

  • Fixed an issue that caused certain users not to receive exported audit proof. (Case # 00009236)

  • Fixed an issue in Work items > Tasks where deleting a single task OR bulk selecting tasks for deletion resulted in an error message. (Case # 00009265)

  • Fixed an issue that caused user picker custom field values to not show on a controls XLSX export. (Case # 00009260)

  • Fixed an issue where the due date of a repeating task was not able to be edited when using Mozilla Firefox. (Case # 00009182)

  • Fixed an issue that caused the data associated with custom fields on scopes not to appear in Snowflake. (Case # 00009282)

  • Fixed an issue that caused an unexpected error to occur when adjusting the mitigation percentage of a control. (Case # 00009274)

  • Fixed an issue with requests that caused an error when linking back proof. (Case #00009271)

  • Fixed an issue that caused group members not to have access to shared connections. (Case # 00009167)

  • Fixed an issue where contacts were not included in the Owner drop-down menu when filtering by vendor owner. (Case # 00009270)

  • Fixed an issue that caused the status to be changed to 'Not started' when importing audit requests via CSV. (Case #00009307)

  • Fixed an issue with questionnaires that caused questions marked as 'Required' not to be submitted. (Case # 00009289)

  • Fixed an issue with custom fields that caused label imports to fail. (Case # 00009299)

  • Fixed an issue that caused an unexpected error to occur when deactivating a user and reassigning their work. (Case # 00009386)

  • Fixed an issue that caused an unexpected error to occur when editing custom fields linked to tasks. (Case # 00009380, 00009323)

  • Fixed an issue that caused toast notifications not to display when exporting proof linked to requests. (Case # 00009333, 00009332, 00009334)

  • Fixed an issue that caused toast notifications not to display when exporting specific requests. (Case # 00009345, 00009332, 00009334)

  • Fixed an issue that caused an unexpected error to occur when unlinking a large number of proofs from a label. (Case # 00009353)

  • Fixed an issue that caused an unexpected error to occur when values were added and/or removed from a custom field attached to an audit request. (Case # 00009402, 00009374)

  • Fixed an issue that caused the Okta Universal Hypersync to fail. (Case # 00009383)