Editing an issue

Roles and permissions

The following roles can edit an issue:

Administrators who are managers of the issue
Compliance managers who are managers of the issue
Users who are managers of the issue

Issues can be edited individually or in bulk.

Tip

For more information, see the Working on issues video at the bottom of the page.

Editing a single issue

From the left menu, select the tab that corresponds with the issue you want to edit. For example, if you want to edit an issue linked to a control, select the Controls tab.
Select the specific object that the issue is linked to. For example, if the issue is linked to control ID 1234, select that control.
Select the Issues tab.
Select the issue.
The following information can be edited via the right pane: status, description, action plan, impact, effort level, priority, assignee, business owner, executive sponsor, due date, discovered on date, closed on date, source, affected objects (link a new or existing object), tasks (link a new task), and proof (link new proof or unlink existing proof).
Statuses
- Not started - Work on the issue has not yet started
- In progress - The issue is currently being worked on
- Remediated - The issue has been addressed
- Accepted - The potential harm is not great enough to warrant spending effort to avoid the issue
Unlinking a source
An issue must be linked to a source, i.e. an affected object. If the issue is linked to only one source, that source cannot be unlinked. If the issue is linked to more than one source, the source can be unlinked from the Affected objects section.
For example, Issue A is linked to Source 1. Since there is only one linked source, Source 1 cannot be unlinked. If Source 2 is then linked to Issue A, Source 1 can then be unlinked.
Refer to Linking an additional affected object to an issue.
Collaborate with other members of the issue via the issue's Activity Feed.

Editing multiple issues at once

From the left menu, select the tab that corresponds with the issue you want to edit. For example, if you want to edit an issue linked to a control, select the Controls tab.
Select the specific object that the issue is linked to. For example, if the issue is linked to control ID 1234, select that control.
Select the Issues tab.
Select the checkboxes next to the issues you want to edit. To select all issues, select the All checkbox in the upper-left corner of the grid.
Edit any of the following: status, due date, assignee, and/or priority.

Working on issues

Watch this short video for more information on editing issues.

In this section: