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Approving or requesting a change to a policy

Roles and permissions

All users can access approvals assigned to them without needing to be a member of the associated policy.

When a Draft policy document is complete, the policy owner or manager moves that version of the document to the Approval stage to have it go through an approval process. The manager assigns approvals to the appropriate policy stakeholders. When approvals are assigned, Hyperproof sends each approver a notification with a link to their approval. To approve or request a change to a policy, you must be logged in to Hyperproof.

To approve or request a change to a policy:

Note

You must be able to log in to Hyperproof to access your approval.

  1. Each approver receives a notification when they are assigned a policy approval. Open the Hyperproof notification and click the link to your approval. If you are not logged in to Hyperproof, you are asked to log in to authenticate your identity.

    Or

    Open Hyperproof, navigate to Work Items > Approvals , and select an approval.

    The Approval window displays.

    pol-approval2.png
  2. Click Start review.

    The Approval request window displays.

    pol-approval-3.png
  3. Review the policy version displayed in the left panel.

  4. If no changes are necessary, click Approve.

    Add comments if needed in the Add comment field. If your decision is to Approve the policy, the Add comment field is not required.

  5. If changes are necessary, describe the changes in the Add comment field, then click Request changes.

    Note

    Hyperproof requires a comment to allow you to click Request changes.

  6. Click Submit decision to submit your approval decision or click Close to close the review and remove your changes.

Table 179. Policy approval fields

Field

Definition

Approval Overview

Status

This field is not editable for approval work items.

  • Not started - The initial state of the approval before any work has started.

  • In progress - Indicates that at least one person has approved the policy document for the selected version.

  • Approved - All approvers have approved the policy document for the selected version.

  • Change requested - Indicates that at least one approver has requested a change to the policy document being approved.

  • Cancelled - The policy approval workflow was cancelled prior to reaching the final Approved or Change requested state. Approvals are cancelled if the policy version being approved is returned to a Draft stage for further work.

Facepile

Displays the person assigned to the approval, and the person who assigned it.

Comment

comment.png

Moves the cursor to the Activity feed field where you can enter a comment.

ID

The system generated ID for the approval. Approval IDs always begin with AP. This field can't be edited.

Title

The system generated title for the approva in the format: <Assignee> name>: Approval for <Item Name> version <version ID>. This field can be edited.

Description

User-specified description for the policy or approval.

Start review

Opens the review window where you can review the policy document and approve or request changes.

Source

The system generated link to the policy record in the format: <Policy name> version <version ID>. Click this link to open the policy from the approval. If you are not a member of the policy, you can't access it via this link.

Assignee

The user assigned to approve this policy document.

Due date

The date by which the approval must be completed.

Priority

The priority for this approval. The default setting is Medium. This field can't be edited.

Responded on

Date that the assignee completed their approval.

Activity Feed

The log of activity for this approval. You can @mention another Hyperproof user in the Activity Feed to generate a notification about this approval.

Approval request

Document panel

Displays the policy document to be approved. In this panel, you can scroll to review the entire document.

Instructions

Explains what is expected of the reviewer.

Approve

Click Approve to approve this version of the policy. Hyperproof notifies the policy that you have approved the policy.

Request changes

Add a comment to the Comment field about any changes you feel are necessary and click Request changes. Hyperproof notifies the policy owner that changes are needed. Comments display in the Activity feed for the approval.

Add comment

The approver provides any feedback on the policy document here. This field is required to select Request changes.

Submit decision

When your review is complete and you have entered your decision, click Submit decision.

Close

Closes the Approval request without saving any changes.