Skip to main content

ServiceNow proof types and permissions

Note

Hyperproof connects to many third-party systems that frequently change, including the system interface. Contact your System Administrator or the third-party provider for assistance meeting the requirements to integrate with Hyperproof and collect the proof you need.

When you create a Hypersync between Hyperproof and ServiceNow, you can automatically collect proof based on the following services:

  • List of Users (requires minimum permission of sys_user_group)

  • List of Groups (requires minimum permission of sys_user_group)

  • List of Incidents (requires minimum permission of sys_user_group)

Additional documentation

Note

You only need to connect Hyperproof to the app once, and then you can create as many Hypersyncs as you need. Additionally, you can create multiple Hypersyncs for a single control or label.

Tip

Your ServiceNow Instance is the subdomain of your organization’s ServiceNow URL. For example, in the URL https://lunab.servicenow.com/lunab is the subdomain.