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Policy notifications

Roles and permissions

The following roles can configure due dates to generate approval notifications:

  • Administrators who are members of the policy.

  • Compliance managers who are members of the policy.

Over the course of the policy approval workflow, Hyperproof sends out notifications and reminders to keep stakeholders informed about their work and provide updates about the progress of the approval.

Notifications contain a link to open the approval work item where the approver can respond to the approval request. See Approving or requesting a change to a policy.

Approvers receive notifications as follows:

  • When an approval work item is created and assigned

  • If there are outstanding approvals, Hyperproof sends reminders:

    • 7 days prior to the due date

    • On the due date

    • Every 7 days after the due date

  • If the due date is changed

  • If the approver is @mentioned in a comment on the approval work item

A policy owner receives notifications as follows:

  • When the assigned approver has responded to the approval work item

  • When the policy owner is @mentioned in a comment on the approval work item