Unlocking private work items
Roles and permissions
The following roles can unlock private issues:
Administrators with manager permissions
Compliance managers with manager permissions
Users with manager permissions
The following roles can unlock private requests:
Administrators with manager permissions
Compliance managers with manager permissions
Users with manager permissions
You can unlock private issues or private requests to allow users with inherited access to view those records. For more information on private work items, see Private work items.
Unlocking a private issue
From the left menu, select Work items.
Click the Issues tab.
Locate the issue you want to unlock and open it.
The issue Details panel displays.
Click the facepile at the top of the issue Details panel.
The Member access window displays.
Click the Lock icon.
The Inherited access confirmation window displays notifying you that members of linked objects will be given inherited access as contributors.
Click Confirm.
Click Done to close the Member access window.
Unlocking a private request
From the left menu, select Audits.
Select the Audit with the request you want to unlock.
Locate the request you want to unlock and open it.
The request Details panel displays.
Click the facepile at the top of the request Details panel.
The Member access window displays.
Click the Lock icon.
The Inherited access confirmation window displays notifying you that members of linked objects will be given inherited access as contributors.
Click Confirm.
Click Done to close the Member access window.