Zendesk proof types
Note
Hyperproof connects to many third-party systems that frequently change, including the system interface. Contact your System Administrator or the third-party provider for assistance meeting the requirements to integrate with Hyperproof and collect the proof you need.
When you create a Hypersync between Hyperproof and Zendesk, you can automatically collect proof based on the following services:
List of Groups
List of Organizations
List of Users
Ticket Details
View of Tickets
Additional documentation
Note
You only need to connect Hyperproof to the app once, and then you can create as many Hypersyncs as you need. Additionally, you can create multiple Hypersyncss for a single control or label.
Tip
The API token required for authentication can be generated in Zendesk by clicking the Settings icon, and then clicking API. Note that you must have Administrator privileges in Zendesk to generate an API token.