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Automatically deactivate inactive users

Roles and permissions

  • Administrators can enable the setting

Over time you may have users who no longer log in to Hyperproof. Leaving these user accounts active for a long time could be considered a security risk. You can review user accounts perodically and deactivate accounts that have not been used recently or you can configure an option in Settings to deactivate users automatically after a user-specified number of days.

If you turn on the option to automatically deactivate users, you should be aware of the following:

  • The default setting is 90 days. The maximum is 999 days and the minimum is 7 days.

  • When a user is deactivated, all administrators receive an email notification indicating that the user has been deactivated. The notification also includes a reminder that the user's work needs to be reassigned. Refer to Reassigning work for a deactivated user.

Configuring the deactivate users option

  1. From the left menu, select Settings.

  2. From the Settings menu, select Security.

  3. Select the Accounts tab.

  4. Select the Deactivate inactive users checkbox.

    A popup message displays indicating that the change has been saved.

  5. In the After _ days field, enter the number of days of inactivity that trigger a user to be deactivated.

    A popup message displays indicating that the change has been saved.

    Note

    Any work assigned to a user who is automatically deactivated remains unassigned until an administrator reassigns it.