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Access review email notifications and reminders

Roles and permissions

The following roles can configure due dates used to generate notifications:

  • Administrators with manager permissions for the access review

  • Compliance managers with manager permissions for the access review

  • Users with manager permissions for the access review

Access reviews automatically generate email notifications and reminders to let reviewers and sysadmins know when it is time to begin reviewing and updating user access records. Reviewers and sysadmins can click a link in the email to access the list of users to be reviewed. Notifications are sent based on the due dates configured for the access review and are triggered as follows:

  • When an access review is launched, all assigned reviewers receive an email notification that the review has started.

  • Notifications are sent to reviewers with outstanding reviews 7, 3, and 1 days from the Application reviews due date and every day the review is past due. The Application reviews due date can be updated on the access review details tab.

  • Notifications are sent to sysadmins the day after the Application reviews due date Sys admins with outstanding reviews receive notifications, 7, 3, and 1 days from the System updates due date, and every day the system updates are past due. The System updates due date can be updated on the access review details tab.

To configure due dates:

Dates for Application reviews due and System updates due are configured when the access review is added.

For step-by-step instructions see, Adding an access review or Copying an access review.

To update due dates:

  1. From the left menu, select Access reviews.

  2. Select the access review where you want to update the due dates.

  3. Select the Details tab.

  4. To update the Application reviews due date, hover over the field and click the pencil icon. Then, select a new date from the calendar.

  5. To update the System updates due date, hover over the field and click the pencil icon. Then, select a new date from the calendar.

    Note

    The System updates due date must be greater than or equal to the Access reviews due date.