Zoho Desk proof types and permissions
Note
This Hypersync is not supported in Hyperproof Gov.
When you configure a Hypersync for Zoho Desk on a control or label, you can automatically collect the following proof types:
Requirements
To connect to Zoho Desk and collect proof, your Zoho Desk configuration must meet the following requirements.
Region - The region where your instance of Zoho Desk is hosted.
Org ID - To locate:
In Zoho Desk, select the Settings gear icon.
Under Developer Space, select API. Your Org ID is at the bottom of the page.
Note
Hyperproof connects to many third-party systems that frequently change, including the system interface. Contact your System Administrator or the third-party provider for assistance in meeting the requirements to integrate with Hyperproof and collect the proof you need.
Connection configuration
When you configure a Hypersync for Zoho Desk the first time, you must provide the following information:
Account type (region)
Org ID
Email address or mobile number
The first time you run this Hypersync, it may take up to 24 hours to load all data.
Note
You only need to connect Hyperproof to the app once, and then you can create as many Hypersyncs as you need.
Additionally, you can create multiple Hypersyncs for a single control or label.