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Jira Server permissions

Roles and permissions

  • Only administrators can configure Jira Server for their organization

Hyperproof supports both Jira Server and Jira Data Center. If your organization uses SSO for your Jira instance, verify that it can accept incoming API and attachment requests (/rest/api and /secure/attachment, respectively).

To use Jira with Hyperproof, your Hyperproof administrator must first configure the integration.

Prerequisites

Perform the following actions before connecting Hyperproof to Jira Server.

  • Create two Jira service accounts (refer to Atlassian’s documentation here and here) to use specifically with Hyperproof. This ensures that in the primary instance, among other things, the integration can continue functioning if the configuring user leaves your organization. Creating a second service account is recommended if Hyperproof developers need to debug a specific issue with your Jira service instance. This account should be created in your Jira testing environment instead of your production environment.

  • Turn off Jira login via CAPTCHA, if applicable.

Permissions

The permissions below need to be granted per user in each Jira project linked to Hyperproof.

Tip

Hyperproof’s Jira Server task integration supports personal access tokens that allow users to use Hyperproof's Jira integrations in instances where basic authentication has been turned off by Jira administrators.