Settings overview

• Administrators can update the organization’s photo or corporate logo and name, view the account type, and find the organization’s creation date. Photos or logos must be square and will be resized to 200 X 200 px.

• Compliance managers and users can view the information, but not edit it.

• Administrators can include their organization's logo on all Hyperproof email notifications.

  • To add a custom email logo, toggle on Use custom logo in email notifications. Click Upload file to upload your logo. The following file formats are permitted: PNG, JPG, and GIF. Note that the image is automatically scaled so that the largest dimension is 200px; the aspect ratio remains the same.

  • Once the image is successfully uploaded, click Preview notification to send a test notification to yourself. The email subject is prepended with 'TEST'. If you are satisfied with the image, nothing else needs to be done. Note that while in the test notification, clicking the Accept button does not add a user to the organization.

    

  • If you are not satisfied, go back to Settings > General and click Update to upload another image.

  • If you no longer want to use a custom logo, go to Settings > General and toggle off Use custom logo in email notifications.

• Administrators can add, view, assign roles to, and remove members of the organization. They can also reactivate former organization members and reassign work for deactivated users. Compliance managers and users can view the information, but not edit it.

• Administrators and compliance managers can create and maintain groups via the Groups tab.

• Configure your Hyperproof notification options, including ‘@mentions’, tasks assigned to you, and status updates. Also, set your notification preferences for integrations.

• Administrators can update the organization’s health rules at any time. For more information about how Hyperproof calculates health, refer to Program health.

• Compliance managers and users can view the information, but not edit it.

• Hyperproof integrates with several project management systems, including Jira and Asana. Hyperproof also integrates with messaging systems Slack and Microsoft Teams for the delivery of Hyperproof notifications. These integrations can be managed by administrators via the Integrations tab.

  Note

  To connect to Jira or Asana, create a task in Hyperproof. To configure Slack and Microsoft Teams notifications, go to Settings > Integrations.

• Hyperproof has additional integrations with cloud storage systems like Google Drive and Dropbox. These integrations are set up via the Proof Picker. Refer to Integrations for more information.

• Administrators can view and manage all connected service apps. They can also view Hypersync connection statuses and fix them if broken.

• Compliance managers and users can view and manage connected service apps that they've configured. They can also update those connection credentials or disconnect, as well as view Hypersync connection statuses and fix them if broken.

• Compliance managers and users are also able to view information on shared accounts where they've been added.

• Administrators can add, view, assign, manage, and remove. Note that the feature is an additional feature available for purchase.

• Hyperproof supports both service account and personal API client types. Create and manage those accounts here.

• Administrators can create, edit, and delete custom fields relevant to the organization. For more information on creating custom fields, refer to Working with custom fields.

• Administrators can use Microsoft Entra, JumpCloud, Okta, or a generic SAML provider for Single Sign On. Hyperproof also supports Multi-Factor Authentication (MFA). For more information, refer to Authentication and security.

Administrators can do the following:

• From the AllowedIPList tab, enable an allowlist for their organization via IP address or range. Refer to Enabling an allowlist for your organization.

• From the Accounts tab, configure a system-use notification to display on every log-in or after a specified number of days. Users must acknowledge this notification before using Hyperproof. If a user declines the notification, they are logged out of Hyperproof. System use notification activity can be viewed in the program's Activity Feed.

  • Mouse over the body of the notification, and then click the Edit icon to edit the text. Users are prompted to accept the updated notification on their next log-in.

  • Click Reset to prompt users to accept the notification again on their next log-in.

• From the Accounts tab, configure the option to deactivate inactive users automatically after a specified number of days. Refer to Automatically deactivate inactive users.

• From the Monitoring tab, configure one or more custom webhooks to send Hyperproof events to a log manager. See Monitoring system events.

• From the Accounts tab, configure the option to receive notifications when a new user is added, an existing user's role is changed, or an existing user is deactivated. Refer to Managing user change notifications.

  Note

  This feature is available only in Hyperproof Gov.