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Assigning a request

Roles and permissions

The following roles can assign a request:

  • Administrators

  • Compliance managers

  • Users

When a request is assigned to a team member, they’ll receive an email notification and/or a Slack/Microsoft Teams notification depending on their notification preferences. If another user makes a change to a request, e.g. changing the due date or updating the status, the assignee does not receive a notification.

Note

Assigning a Hyperproof object or task to yourself doesn't send a notification to you.

Note

The user assigned to upload proof to a request, continues to receive notifications about that request until it is set to Approved or Closed, even if they have uploaded the requested proof.

Note that to receive Slack or Microsoft Teams notifications, your organization must have the integration turned on. For more information on the integrations, refer to Integrations.

To assign a request:

  1. From the left menu, select Audits or Assessments.

  2. Select your audit or assessment.

  3. Select the Requests tab.

  4. Select the request you want to assign.

  5. Expand Assignee, then click Select assignee.

    request-assignee.png

    Tip

    To change an assignee, hover over the current assignee's name and click the Edit icon.

  6. Select an assignee from the drop-down menu.

    Hyperproof automatically saves your changes.